Privacy Policy

Northwest Construction & Insurance Law (the "Firm," "we," "us," or "our") respects privacy and takes website submissions seriously. This Privacy Policy explains how we may collect, use, disclose, retain, and protect information when you visit constructioninsurancelaw.com, communicate with us, submit an intake form, upload or send documents, or otherwise interact with the Firm online or by phone, email, text message, or other communication channels.

Submitting information through this website, sending an email, leaving a voicemail, scheduling a consultation, or otherwise contacting the Firm does not, by itself, create an attorney-client relationship. An attorney-client relationship is formed only after the Firm confirms that it is able and willing to represent you and you and the Firm sign a written engagement agreement.

Until that happens, do not send information you would not want included in an email intake message. Do not use this website for emergencies, urgent deadlines, or time-sensitive legal notices.

We may collect information you choose to provide, information automatically collected through the website, and information we obtain from public or third-party sources when appropriate for conflict checking, intake review, case evaluation, or firm operations.

Depending on how you interact with the Firm, you may provide your name, email address, telephone number, mailing address, property address or ZIP code, property type, state where the property is located, issue type, estimated repair cost or amount in dispute, parties involved, insurance carrier information, claim numbers, contractor or builder information, seller or inspector information, documents, photographs, estimates, reports, communications, and any narrative or other details you choose to submit.

If you submit potential matter information, we may collect and retain information about the property, construction work, alleged defects, insurance claims, repair history, communications with builders, developers, contractors, sellers, inspectors, HOAs, tenants, public adjusters, experts, insurance companies, and other persons or entities involved.

We may also collect documents or information needed to determine whether the matter fits the Firm's practice, whether a conflict exists, whether the matter can be accepted, and what next steps may be appropriate.

When you visit the website, certain information may be collected automatically by the website, hosting provider, analytics tools, security tools, scheduling tools, form tools, or similar service providers. This may include IP address, browser type, device type, operating system, referring pages, pages viewed, date and time of access, general location derived from IP address, and information about how you interact with the website.

The website may use cookies, pixels, tags, log files, analytics tools, and similar technologies to operate the site, protect it from spam or abuse, understand traffic, improve performance, evaluate marketing, and support communications. You may be able to control cookies through your browser settings. Disabling cookies may affect site functionality.

We may use information for any lawful purpose related to the Firm's legal practice, website, communications, intake, conflict review, matter evaluation, case management, security, compliance, marketing, and business operations.

Examples include responding to inquiries; evaluating whether a potential matter fits the Firm's practice; conducting conflict checks; scheduling consultations; requesting more information; analyzing claims, parties, documents, repair scope, insurance issues, or potential recovery paths; communicating with you; preparing or managing an engagement if representation is accepted; maintaining records; improving the website; protecting against fraud, spam, misuse, or security threats; complying with law, court orders, subpoenas, ethical obligations, and professional responsibilities; enforcing this Privacy Policy and website terms; and protecting the rights, safety, property, and interests of the Firm, clients, prospective clients, and others.

Even if the Firm does not represent you, it may retain intake information for conflict-checking, administrative, legal, risk-management, insurance, and recordkeeping purposes.

The Firm may decline to delete certain information where retention is reasonably necessary to document the inquiry, evaluate conflicts, comply with professional obligations, protect against claims, or preserve business records.

We do not publish your intake submission. We may disclose information when reasonably necessary for intake review, conflict checking, legal services, firm operations, technology support, security, compliance, risk management, or as otherwise permitted or required by law.

This may include service providers that help operate the website or Firm, such as hosting providers, email providers, form vendors, scheduling tools, document storage platforms, case-management systems, payment processors, phone or communication providers, analytics providers, cybersecurity vendors, consultants, and other business support providers.

If a matter is accepted or if further evaluation reasonably requires it, we may share information with co-counsel, local counsel, referring counsel, experts, consultants, investigators, mediators, arbitrators, courts, opposing parties, insurers, contractors, public adjusters, accountants, or others involved in evaluating, pursuing, resolving, or administering a matter.

Washington matters may involve association with local Washington counsel where required or appropriate.

We may disclose information if we believe disclosure is necessary or appropriate to comply with law, court order, subpoena, professional responsibility obligations, conflict-of-interest rules, risk-management obligations, insurance requirements, or to protect the Firm, clients, prospective clients, website visitors, or others from fraud, abuse, security threats, or unlawful activity.

The Firm does not sell personal information in the ordinary meaning of that phrase. We do not disclose intake submissions to data brokers. We do not use submitted matter details for unrelated third-party advertising.

We may use analytics or advertising tools to understand website performance, evaluate marketing effectiveness, and improve user experience. These tools may collect device, usage, and browser information. If the Firm later uses advertising pixels, remarketing, call tracking, or similar tools, this Policy may be updated to describe those tools more specifically.

We use reasonable administrative, technical, and organizational measures designed to protect information. No website, email system, form submission, cloud platform, or method of electronic communication is completely secure.

You should not use the website to transmit highly sensitive information, urgent legal notices, or information you would not want included in an email intake message unless the Firm has instructed you to do so through an appropriate channel.

We may retain information for as long as reasonably necessary for the purposes described in this Policy, including intake, conflict checks, case evaluation, representation, recordkeeping, legal and ethical compliance, accounting, risk management, insurance, security, dispute resolution, and business operations.

Retention periods vary depending on the type of information, the nature of the inquiry or matter, applicable law, and professional responsibility obligations.

You may contact us to ask questions, update contact information, request that we stop using a particular communication method, or request access, correction, or deletion where required by applicable law. We may need to verify your identity before responding.

We may deny or limit a request where permitted by law, including where information is needed for conflict checks, legal obligations, professional responsibility obligations, recordkeeping, security, dispute resolution, or protection of legal rights.

Some states provide privacy rights to residents under laws that may or may not apply to the Firm depending on the Firm's size, activities, type of information, and statutory thresholds. To the extent a privacy law applies, we will respond to consumer requests as required.

This Policy is not intended to waive any exemption, limitation, defense, privilege, confidentiality protection, attorney work-product protection, or professional responsibility obligation available to the Firm under applicable law.

The website is intended for adults seeking information about property, construction, insurance, and related legal issues. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website.

The website may link to third-party websites, articles, scheduling tools, payment tools, maps, media, or other services. We are not responsible for the privacy practices, content, security, or availability of third-party websites or services.

We may update this Privacy Policy at any time. The effective date above identifies the current version. Your continued use of the website after changes are posted means you accept the updated Policy to the extent permitted by law.